Created by Paul Hrkach
Worked effectively with a group to analyze, discuss, and compile findings into a cohesive report.
Provided actionable solutions, such as improved search functionalities and chat bot assistance, for enhancing user experience.
Gained insight into how different user groups interact with government travel resources.
Developed a better understanding of how biases in governmental information sources can shape user perception.
Global Affairs Canada Assessment as a Resource
Strengthened ability to present findings in a structured, academic format.
Identified inconsistencies in navigation and suggested improvements for better accessibility.
Gained experience in assessing the usability, searchability, and overall structure of a government information resource.
Practiced systematic evaluation of an online resource from a user experience perspective.
Learned about the scope and limitations of Global Affairs Canada’s travel advisory section.